transaction error with Authorize.net

  • MichiganAfterSchoolAssociation
    Asked on April 3, 2014 at 2:54 PM

    All of a sudden we are getting 

    Error during transaction

    This transaction cannot be accepted.

     

    when one uses the form at http://form.jotformpro.com/form/40814342320947

     

    I checked other forms we have using the same payment info and they used the same api and now fail.  Is this an issue here or with authorize?

     

    Thanks

  • Jeanette JotForm Support
    Replied on April 3, 2014 at 5:14 PM

    It might probably be an issue with your Authorize.net account. Please contact their support staff and have them to verify if you need a new API key.