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    transaction error with Authorize.net

    Asked by MichiganAfterSchoolAssociation on April 03, 2014 at 02:54 PM

    All of a sudden we are getting 

    Error during transaction

    This transaction cannot be accepted.


    when one uses the form at http://form.jotformpro.com/form/40814342320947


    I checked other forms we have using the same payment info and they used the same api and now fail.  Is this an issue here or with authorize?



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    JotForm Support Manager

    Answered by Jeanette on April 03, 2014 at 05:14 PM

    It might probably be an issue with your Authorize.net account. Please contact their support staff and have them to verify if you need a new API key.