=?UTF-8?B??= On Email Notification

  • Profile Image
    smeplanner
    Asked on April 03, 2014 at 03:57 PM

    Did I configure it incorrectly?

     

    I chose 

    NAME
    NO REPLY  JOTFORM
    EMAIL

    for the reply stuff

     

    BUT when it came thru, it had this at the top:

    =?UTF-8?B??= <noreply@jotform.com> 

     

    HOW TO FIX?

    Thanks!

  • Profile Image
    Cesar
    Answered on April 03, 2014 at 06:00 PM

    After looking at the Email Alert on the form embedded on the URL you posted above. I do see it is missing the Sender Name:

    https://shots.jotform.com/cesar/screens/noemailsme.png 

    Kindly add a Sender Name to the Email Alert. And perform a test submission. 

    Do let us know if the issue persists. Thank you.