What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    =?UTF-8?B??= On Email Notification

    Asked by smeplanner on April 03, 2014 at 03:57 PM

    Did I configure it incorrectly?

     

    I chose 

    NAME
    NO REPLY  JOTFORM
    EMAIL

    for the reply stuff

     

    BUT when it came thru, it had this at the top:

    =?UTF-8?B??= <noreply@jotform.com> 

     

    HOW TO FIX?

    Thanks!

    email JotForm name thanks
  • Profile Image

    Answered by Cesar on April 03, 2014 at 06:00 PM

    After looking at the Email Alert on the form embedded on the URL you posted above. I do see it is missing the Sender Name:

    https://shots.jotform.com/cesar/screens/noemailsme.png 

    Kindly add a Sender Name to the Email Alert. And perform a test submission. 

    Do let us know if the issue persists. Thank you.