- creativedistrictAsked on April 04, 2014 at 01:32 AMi have been receiving emails that is suppose to be sent to the person who completes the form.when my customer completes a form, they are the people who are suppose to recieve the confirmation. not me.Please let me know what should i change in this case.i've gone through the notification tray, however, all settings are the same like my previous forms..Please help me reply to their email that they registered with.
- JotForm SupportEltonCrisAnswered on April 04, 2014 at 03:30 AM
I just checked that form (James Cooks University Graduation Ceremony 2014 ) and it has 2 notifiers and 1 autoresponder so your form should work normally as intended. However, I noticed that it is different from the form on your screenshot. None of the notifiers has "Gown Hire Request Submissions Form" subject line so I am suspecting this is from your different form. Kindly probe it further. Make sure your other form has autoresponder and not notifier.
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