How do I customize the Autoresponder and "Unlock the data table" and still hide empty fields in the autoresponse content?

  • weddingmadi
    Asked on April 4, 2014 at 2:33 AM

    I am trying to create an Autoresponder to my form but I want select information to be sent back in it. When I "Unlock Data table" then all the "empty" fields show up in the email to the submitter. How do I "unlock the data table" to change / remove certain fields in the autoresponse and still only see filled in fields (hide empty/blank fields)?

    Jotform Thread 357734 Screenshot
  • abajan Jotform Support
    Replied on April 4, 2014 at 4:04 AM

    Unfortunately, once the data table is edited in any way, the Hide Empty Fields on Emails feature will no longer work. That's what the "Confirm" notice in your screenshot warns about. There's currently no workaround that I know of to prevent this.