What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I collect credit card details securely without using a payment processor?

    Asked by cheekyface on April 04, 2014 at 03:40 AM

    Just checking on an old request to see if anything has changed:

     ...Just wondering if this is still the same or have there been new options introduced to make collecting of credit card details secure?

    I always have to call my customers to collect their details as its the safest way but i would love to be able to set up an easy to use form for customers to complete and submit safely.

    No widgets or anything like that in the works that would help in this regard?

    credit card JotForm style size font
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    JotForm Support

    Answered by ashwin_d on April 04, 2014 at 04:20 AM

    Hello cheekyface,

    Please be noted that we do not advice you to ask credit card details on your form. If you want to process payments, you should use one of our built in integrated payment question.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will flag your form to be used for phishing.

    Thank you!