What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Required field error popups in address field

    Asked by lduval on April 04, 2014 at 10:18 AM

    I found the cache and cleared it - it's still not working.
    address field
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    JotForm Support

    Answered by Welvin on April 04, 2014 at 11:37 AM

    Hi,

    I think that is related to hiding address field section then when you fill up the live form, it prompts you a required field error:

     

    Let me submit a ticket about this certain issue. You should receive an email via this thread once this gets fixed.

    Thanks for reporting this to us.

    Regards

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    Answered by TeamLocal on April 04, 2014 at 12:24 PM

    I'm having the same issue - and it just started today.  Nothing has changed on the form. 

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    Answered by kikirikey on April 04, 2014 at 12:31 PM

    Same here but i havent seen any solutions posted yet, not a word from jotform yet

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    Answered by lduval on April 04, 2014 at 01:52 PM

    Thanks--it seems to be working well!

     

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    Answered by TeamLocal on April 04, 2014 at 02:06 PM

    Looks good for me too.  thank you!

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    Answered by plik on April 04, 2014 at 08:26 PM

    Same issue here today too. Will follow for any updates.

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    JotForm Support

    Answered by BDAVID on April 04, 2014 at 08:56 PM

    Hi plik, if you are having the same issue, please open new thread, so we can further assist you.

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    Answered by kikirikey on April 05, 2014 at 05:30 AM
    Haven't check yet today but i have got messages that this error was already
    fixed
    2014-04-05 2:56 GMT+02:00 JotForm Support Forum :
    ...
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    JotForm Support

    Answered by Welvin on April 05, 2014 at 10:01 AM

    @kikirikey,

    The issue is already fixed. Please kindly check  again and let us know if the issue is still there. Make sure to re-save the form first into the form builder.

    Thanks

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    Answered by MLicciardi on April 28, 2014 at 01:09 PM

    This just started happening to me today. How do I clear the form cache? 

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    Answered by MLicciardi on April 28, 2014 at 01:12 PM

    I found the cache and cleared it - it's still not working.