My customer is able to see the Unique ID.

  • Khoo
    Asked on December 9, 2021 at 11:00 AM

    My customer is able to see the Unique ID. Can you advise how this is enabled cos the Unique ID is not supposed to be noticed by the audience or customer?

  • Hanne Enterprise Support
    Replied on December 9, 2021 at 11:46 AM

    Thank you for reaching out, Khoo. 

    I apologize for the inconvenience. Could you please provide a link to or the name of the relevant form? Having the actual form, I will be better able to investigate and advise you properly.

    I look forward to providing further assistance!

  • epoffice
    Replied on December 9, 2021 at 7:44 PM
    Dear Hanne, the matter had been resolved by Jotform support team. Thank you for your email.

    Regina Khoo

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