My customer is able to see the Unique ID.

  • Khoo
    Asked on December 9, 2021 at 11:00 AM

    My customer is able to see the Unique ID. Can you advise how this is enabled cos the Unique ID is not supposed to be noticed by the audience or customer?

    Page URL: https://www.jotform.com/help/79-how-to-add-custom-unique-ids-to-your-form-submissions/
  • Hanne JotForm Support
    Replied on December 9, 2021 at 11:46 AM

    Thank you for reaching out, Khoo. 

    I apologize for the inconvenience. Could you please provide a link to or the name of the relevant form? Having the actual form, I will be better able to investigate and advise you properly.

    I look forward to providing further assistance!

  • epoffice
    Replied on December 9, 2021 at 7:44 PM
    Dear Hanne, the matter had been resolved by Jotform support team. Thank you for your email.

    Regina Khoo

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