What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to recover password

    Asked by Tony Smith on July 26, 2011 at 09:09 AM
  • Profile Image
    JotForm Support

    Answered by abajan on July 26, 2011 at 09:43 AM

    Hi Tony

    Please go to www.jotform.com and on the bottom right of the page you will see an area to reset your password:

    Step 1:


    Steps 2 and 3:


    Step 4: Check your email

    That's it. Please let us know if you need additional assistance with this or any other feature of our product. Our team is always ready to help as best as we we can.


    ~ Wayne

  • Profile Image

    Answered by allanftd on July 26, 2011 at 09:50 AM

    Hi Tony,

    I tried to reset your password using this email address of yours but failed. When I looked up your email address in our member database, it said there is no match found. Please make sure that you've signed up to JotForm and check the email address you used when you registered for JotForm.

    Please let us know if we can be of further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT