All the conditions I created on my form dissapeared

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    Barkley
    Asked on April 04, 2014 at 12:29 PM

    All my conditions in the form "List-FL-SEFL-Residential " has disapeared.  How can I get them back?

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    TitusN
    Answered on April 04, 2014 at 02:18 PM

    Hello,

    I checked your form (http://www.jotform.us/form/31677371924158) and found 36 conditions already saved on it:

    Are these the ones that are missing?

    If you still can't see them, please log out - clear your browser cache and log back in...

    Do you see the conditions now?

    Let us know.

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    Barkley
    Answered on April 04, 2014 at 04:00 PM

    I did the steps as requested.  Only 2 conditions that I had added until I recognized the conditions were gone were in the form.  Can you get conditions you see back.  I do not care if I have to recreate the 2 newest conditions.

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    jonathan
    Answered on April 04, 2014 at 05:53 PM

    Hi,

    You can use the revision history feature to restore the form to a saved point where there are still all 36 conditions setup on it.

    Please refer to this article -Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

     

    How to Use Revision History
    After selecting a form on My Forms page click "More" and then select "Revision History".
    form revisions

    --

    NOTE:

    Pleae make sure you do revert to the saved point where all the conditions setup are existing.

    Hope this help. Inform us if you need further assistance.

     

    Thanks.

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    Carina
    Answered on April 04, 2014 at 05:55 PM

    I checked your form and only two conditions were showing on my end too. I created a copy of your form and could see the 36 conditions.

    You may try to clone this form to see if it solves. I cleared you form's cache.

    http://www.jotform.us/form/31707330099150

    If it doesn't solve it might be some bug related to your account.

    Let us know if the problem persists.

    Thank you

  • Profile Image
    jonathan
    Answered on April 04, 2014 at 05:58 PM

    Actually this was the form http://www.jotform.us/form/31677371924158  that have the multiple conditions on it.

    From that look of it, they are not really lost. -- its just that it was the wrong form being look at.

    Thanks.

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    Barkley
    Answered on April 04, 2014 at 06:30 PM

    Using the revision history allowd me to get it back.

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    jonathan
    Answered on April 04, 2014 at 07:10 PM

    Thank you for taking the time to update us about this.

    Contact us again anytime for any assistance needed.

    Thanks.