What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Canceling Subscription

    Asked by valasca528 on April 04, 2014 at 12:46 PM

    Hi, i am just confirming that my premium subscription will be canceled before the monthly fee renewal comes along on April 19th, 2014.  I went through the online process a couple of days ago and it says that my account is scheduled to be canceled manually. 

    So far as of right now it has not been so I just wanted to make sure it would be and that I would not be charged again.

     

    Thank you,

    Therese

    premium subscription monthly fee my account and
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    JotForm Support Manager

    Answered by Jeanette on April 04, 2014 at 02:31 PM

    Yes, rest assured you account will not be charged on that date. We have manually canceled the subscription in our side.

    Kind regards