What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I move a form from one account to another?

    Asked by tpralogan on July 26, 2011 at 09:43 AM

    As an employee of a company I started using jotform to create a feedback form. The department head like the service enough to buy your max package. Problem is he did not increase the acc the forum is sitting on and created a new acc. The forum is on a non public facing page but needs to be moved over to the new acc for our go-live. How can I move the form over without having to recreate the form and condition statements from scratch.

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    Answered by tpralogan on July 26, 2011 at 09:49 AM

    I tried to use the import function and use the address http://form.jotform.com/tpralogan/11784357190 but got an error.

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    Answered by allanftd on July 26, 2011 at 09:55 AM

    Hi tpralogan,

    Please change the form URL to http://www.jotform.com/tpralogan/11784357190 and let us know how it goes.


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    Answered by tpralogan on July 26, 2011 at 09:58 AM

    Changing from {form} to {www} worked. Ty. Even the conditions moved over, and the thank you page, and the notification emails...i think im in love :)

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    JotForm Support

    Answered by abajan on July 26, 2011 at 09:58 AM

    Hi tpralogan

    Hopefully I'm understanding you correctly. Did you mean to state form where you state forum? The solution is for your department head to login to his/her account and clone your form from its URL. When a form is cloned, all of the of the preferences and settings (inluding conditions) are copied to the new form. With this in mind, be sure to let your department head know that the entries in Recipient E-mail address(es) in notifications, and Sender Name and Sender Email in autoresponders must be changed to suit.

    Please let us know if your department head was able to successfully clone the form and if there's anything else related to our product with which you require assistance.


    ~ Wayne

    P.S. Looks like I was late to the party :)
    Glad everything worked out. 

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    Answered by tpralogan on July 26, 2011 at 10:13 AM

    Moving off topic from this feed but my next job is to make this personalty quiz using Jotforms. I got a Jotforms support email explaining how condition statements can be used but I am still unsure how I can use those conditions to compile the data to then send the user to a correct results page.

    If I have 25 questions in total. Each page has 6 questions on it. Each question has two choices. Each choice will have one of 4 colors attached to it. At the end of each page validation needs to happen to make sure all 6 questions have been answered. At the end the two most chosen colors need to cause the user to go to that correct combination results page (example.com/blue_green.html)

    We are looking at Javascript as an alternative but would rather use Jotforms to accomplish this. Any targeted help in this matter would be great.

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    JotForm Support

    Answered by NeilVicente on July 26, 2011 at 01:51 PM


    I believe your question has been answered in the other thread that you have opened. Please post your responses on that thread if you have follow-up questions or whatnot.

    Also, avoid posting off-topic questions in threads. This is to provide for a more efficient and focused discussions which could benefit other users experiencing the same problems or situations.

    Thank you very much!