What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Show hide conditions not working on Safari (Mac)Asked by VACOGYD on April 04, 2014 at 03:08 PM
I've created the following form for registration purposes. The concept is that in order to complete the application the registrant must read the information packet. Part of the form is hiden or visible based on a condition. This works fine on PC running IE and Firefox. Doesn't seem to be working on Mac running Safari.
show hide hide conditions pc and
I was able to see this problem. But I think it has to do only with the way the form is behaving while embedded on your website.
When I tested your form on your website http://www.vacog.org/campregistration.php the condition did not work even when I was using Chrome browser initially. Then I tried on Mac/Safari and still not working.
BUT using the direct URL of the form http://www.jotformpro.com/form/40065025925954 work just fine.
So, I am suspecting the script embedded form was being affected by the other scripts that are present in the website it was embedded.
Please try re-embedding the form using its iframe code instead. Use this guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Try this and inform us if it does not make any difference.