What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Got Many DNS Server Error .

    Asked by dress250 on April 05, 2014 at 03:37 AM

    when customer sign a form,


    they got a DNS Server Error.


    and  some time,  slow speed connection



    Page URL:

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    JotForm Support

    Answered by Welvin on April 05, 2014 at 09:50 AM


    I have no problem and/or issues viewing the form so this has to do on your customers network access. Please advise your customers to flush their DNS Cache. You can also find additional information and solutions using this Google Search.

    I have also cleared your forms cache. I hope this helps as well.