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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Error message saying "you can only upload the following files:..."

    Asked by UNradio on April 05, 2014 at 09:26 AM

    Anytime someone tries to upload a file, they get the message "You can only upload the following files:..." even when they have selected the correct type of file.  I have tried creating a new form in case the original became corrupted in some way, but the issue persists. 

    What else can be done to correct this issue?

    Page URL:
    http://form.jotformpro.com/form/40943279457970

    message new form selected
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    JotForm Support

    Answered by EltonCris on April 05, 2014 at 10:30 AM

    Hi,

    Make all the file extensions in lower case, that should fixed it.

    Regards!