Error message saying "you can only upload the following files:..."

  • UNradio
    Asked on April 5, 2014 at 9:26 AM

    Anytime someone tries to upload a file, they get the message "You can only upload the following files:..." even when they have selected the correct type of file.  I have tried creating a new form in case the original became corrupted in some way, but the issue persists. 

    What else can be done to correct this issue?

  • Elton Support Team Lead
    Replied on April 5, 2014 at 10:30 AM

    Hi,

    Make all the file extensions in lower case, that should fixed it.

    Error message saying you can only upload the following files: Screenshot 20

    Regards!