Email validation does not work under IE 7

  • Profile Image
    RankFowler
    Asked on July 26, 2011 at 12:19 PM

    The email address clears and does not validate in IE 7

    http://www.sheratonsandkey.com/meetings/conferences/submit-rfp.php

  • Profile Image
    NeilVicente
    Answered on July 26, 2011 at 12:54 PM

    Hi,

    Apparently, your form's email validation also does not work in IE 8. Upon inspecting your form though, I found that you have embedded using the form's full source code, which makes it available to interact freely with the other elements in your page.

    Since it is a JavaScript function that is responsible for the email validation, I have a feeling that the form's script clashes with the other scripts in the page.

    Can you please try embedding your form using iframe?

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

    Please let us know if it helps or not. We'll be awaiting your response. Thanks!


    Neil