What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email validation does not work under IE 7

    Asked by RankFowler on July 26, 2011 at 12:19 PM

    The email address clears and does not validate in IE 7

    http://www.sheratonsandkey.com/meetings/conferences/submit-rfp.php

    Page URL:
    http://www.sheratonsandkey.com/meetings/conferences/submit-rfp.php

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 26, 2011 at 12:54 PM

    Hi,

    Apparently, your form's email validation also does not work in IE 8. Upon inspecting your form though, I found that you have embedded using the form's full source code, which makes it available to interact freely with the other elements in your page.

    Since it is a JavaScript function that is responsible for the email validation, I have a feeling that the form's script clashes with the other scripts in the page.

    Can you please try embedding your form using iframe?

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

    Please let us know if it helps or not. We'll be awaiting your response. Thanks!


    Neil