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  • Profile Image

    Why wont our member sign up form accept the zip code 71667?

    Asked by Julia Hartland  on April 05, 2014 at 07:19 PM

    The fan club page of Jared Blake has a member sign up form that will not accept the zip code of his hometown - Star City, Arkansas. The zip code is 71667. It is imperative this gets fixed ASAP since many of the people trying to sign up are from here. Thank you!

    Page URL:
    http://jaredblake.net/membership/

    Screenshot
    sign up form zip code
  • Profile Image
    JotForm Support

    Answered by jonathan on April 05, 2014 at 07:41 PM

    Hi,

    Are you still having this issue at this time? There was a reported glitch about this previously but had been rectified immediately.

    I tested the form in your website http://jaredblake.net/membership/ but I am not able to reproduced the issue as I was able to submit the form successfully

     

    You can check in your form's submission page the test submission I did.

     

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    You should also try first clearing your browser's cache. It should help clear any cache script that could be still causing the issue on your browser.

     

    Hope this help. Inform us if issue persist.

    Thanks!