What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are two types of e-mail alerts that you can use in a form. The autoresponder is designed for sending emails to the form user (the person who filled up the form). The other one is the email notification or notifier. This is for sending email alerts to the form owner.
You can also learn more about notifiers and autoresponders on this user guide.
If you have other questions or concerns, please do let us know.
I did set up the autoresponder to email something I wrote to the person
submitting the form. I tested it myself and still have not gotten any
I test submitted your form https://www.jotform.com/32715371854962 and I was able to received the autoresponder e-mail to my inbox.
Please take note that in your form, the autoresponder Recipient E-mail is set to Contact's E-mail field in your form.
Check also if perhaps the e-mail was filtered by your e-mail client and was redirected to spam folder.
Inform us if issue persist.
That's says invalid url
I was not able to get the auto responder, its not in my spam. I dont know
why you did when I didnt...
I did make sure its set to contacts email.
I have also performed a test to a test gmail account:
Please try performing the test on various email addresses to verify if the issue only follows the email address you have already tried.
Do let us know if the issue persists. Thank you.