JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Applying for Harpo grant and can't upload pdfAsked by Cal Cullen on April 06, 2014 at 07:52 PM
Everytime I try to upload a pdf for the Harpo Foundation Grant (https://secure.jotformpro.com/form/40586049939973), I get an error saying You have uploaded an invalid image file type.
Not sure what the issue is, but I can't send in my form with this error. I have tried multiple pdfs. I have all lowercase in the title, and no spaces. They all end with the extension .pdf. Very frustrating, Please help.
and style size file type font
Looking though your form I realized that the file select field was set to validate images instead of a pdf file. You should deactivate the image validation under its properties.
Another thing you need to do is to add the ".pdf" under the "Extensions"
I hope this helps with your problem.
Your first point is correct. PDFs are not images. However, pdf is already defined in the form's extensions list. So, there's no need to change anything there.
Please load the form in the form builder and do the following:
1. Click the field in question
2. In the form builder toolbar, click the Validate Image button
3. Save the form
Do let us know if you need further help with this.