when i upload a pdf it says that its not the right file type? why is it not working?

  • Profile Image
    Asked on April 06, 2014 at 09:15 PM
  • Profile Image
    Answered on April 06, 2014 at 11:24 PM

    Hello andrewjcarney,

    I'm sorry for the trouble caused to you.

    The reason why you see this error message is because you have enabled the "Validate Image" property of your upload question. Since you are only allowing the user to upload the "PDF" file, it is not required to enable the "Validate Image" property. Please check the screenshot below:

    "Validate Image" property should not be in ON status and clicking on it again to disable it should solve your problem.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!