What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Registration page is not going to the next page when I click Next. People cannot Register. How can this be fixed? ASAP

    Asked by betheoneministries on April 07, 2014 at 10:14 AM

    Hi. Whenever anyone goes on our website to register on the jotform registration form, they cannot go to the next page when they click next. This has happened several times and is always hit or miss. I'm not sure how this can be fixed but we need it fixed ASAP. Our event is this weekend.



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    JotForm Support

    Answered by EltonCris on April 07, 2014 at 11:03 AM


    The form is working fine on your site. I can moved through out the pages without any issue.

    Check this:

    Were you able to reproduce the problem on your end? I've tried it on Firefox and IE but the form is working here. If you're still getting reports about it, consider to re-embed your form using iframe embed code. If they are still unable to moved to the pages while the form is embedded as iframe then the problem is on their browser. Please ask them to reset their browser or use updated one to be able to browse and fill the form without any issues.