- betheoneministriesAsked on April 07, 2014 at 10:14 AM
Hi. Whenever anyone goes on our website to register on the jotform registration form, they cannot go to the next page when they click next. This has happened several times and is always hit or miss. I'm not sure how this can be fixed but we need it fixed ASAP. Our event is this weekend.
- JotForm SupportEltonCrisAnswered on April 07, 2014 at 11:03 AM
The form is working fine on your site. I can moved through out the pages without any issue.
Were you able to reproduce the problem on your end? I've tried it on Firefox and IE but the form is working here. If you're still getting reports about it, consider to re-embed your form using iframe embed code. If they are still unable to moved to the pages while the form is embedded as iframe then the problem is on their browser. Please ask them to reset their browser or use updated one to be able to browse and fill the form without any issues.