What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pricing and when to upgrade plan?

    Asked by VisionSeekersLLC on April 07, 2014 at 11:09 AM

    I see the link for the pricing and we may or may not have ten or more people pay per month.  What happens when the 11th person tries to pay?  Was wondering if it would let me and bill us or just not let them?  Thank you.

    and
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    Answered by jedcadorna on April 07, 2014 at 11:43 AM

    I believe you were referring to the secure payments? right? Once you are near your maximum limit for secure payment you will receive a notification alarming you that in order for you not to have your form disabled you can subscribe to a higher limit then once your form reaches more then 10 payments your form will not automatically disabled it will be scheduled to be downgraded and your forms will no longer be accessible until you upgraded to paid subscription.