What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wont let me download a PDF file on my Form..keeps saying access denied!

    Asked by aprilmiller30 on April 07, 2014 at 11:51 AM

    Wont let me download a PDF file on my Form..keeps saying access denied! Could this b because the file is corrupt? Need an Answer asap..thanks :-)

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    JotForm Support

    Answered by EltonCris on April 07, 2014 at 12:44 PM


    I can download the latest submitted PDF file on your form. The first one is probably a corrupt or the upload was interrupted that's why it ended up an error message. 


    If you happen to encounter this issue again, please update us here.