What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File Upload Maximum Size

    Asked by azurehillsdirectory on April 07, 2014 at 04:21 PM

    I see that the maximum file upload size for the free account is 1mb. Is there a higher limit for the paying subscribers?

    size maximum upload size
  • Profile Image

    Answered by Cesar on April 07, 2014 at 05:50 PM

    The file size can be of any amount for filr uploads. Then account itself (free account) is limited to only 100MB of storage space at any given time.

    To increase the file sie on upload files please do the following:

    Open the properties of the File Upload tool and increase the Max File Size option

    https://shots.jotform.com/cesar/screens/fileuploadtooltoolbar.png

     

    Do let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by Simone Montrucchio  on March 31, 2016 at 05:49 PM

    I connected my google drive account to receive files directly there.

    Why I cannot receive files larger than 100mb?

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    JotForm Support

    Answered by Chriistian on March 31, 2016 at 09:19 PM

    Hi Simone. To better assist you, I have moved your concern to a new thread. Your question will be answered there. To check that thread, simply follow this link: https://www.jotform.com/answers/807768

    Regards.