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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Monthly submissions

    Asked by evirtualforms on July 26, 2011 at 06:28 PM

    I thought it was 100 monthly submissions with a free account.

     

    My submissions do not reset every month. They keep accumulating month after month.

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    JotForm Support

    Answered by NeilVicente on July 26, 2011 at 07:17 PM

    Hi,

    Yes, a free account is entitled to 100 submissions per month, granting that it does not exceed 10 ssl and 10 payment submissions.

    Form submissions stay on your account unless deleted, although the counter resets every single month. Your account has currently used up 74 out of 100 submissions for this month. Monthly submissions count is totally different from the over-all submission entries in your account.

    These forms alone total to more than twice your submissions for this month which is 74/100, so I don't understand when you say that your submissions are not being reset.

     

    You were sent an email message as a warning that your form is near the set limit for free users. Once it goes past the limit, your forms will be disabled and will be unavailable for use.

    Hope this post clears everything. Thanks!


    Neil