What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm trying to test email alerts but it seems to only send a test email to the default address?

    Asked by adpronaugle on April 08, 2014 at 10:49 PM

    Can I test additional email address or only the primary account?

    Thanks Debbie

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    JotForm Support

    Answered by jonathan on April 08, 2014 at 11:30 PM

    Hi Debbie,

    That is correct. Using the TEST E-MAIL button in the Notification E-mail will always only send the test messge to your account e-mail.

    To be able to recieved actual form notification on the assigned Recipient E-mail address of the form, you have to submit the form in actual.

    Related guide: -Finding-out-E-mail-Address-used-for-submission-notifications

    Inform us if you need further assistance.


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    Answered by adpronaugle on April 09, 2014 at 08:05 AM

    Thanks.  That's what i figured, so that's what I did.