What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Heartbeat SSL Issue

    Asked by Kevin Mullins on April 09, 2014 at 02:28 AM

    You guys are vunerable to the heartbeat SSL vunerability that was discovered today.  When do you plan on having your certificates reissued?  Most major companies affected have taken imediate action.




    For more information:





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    JotForm Support

    Answered by ashwin_d on April 09, 2014 at 04:06 AM

    Hello Kevin,

    Thank you for sharing the information regarding heartbeat SSL vulnerability. 

    I am sure that our security team must be aware of this vulnerability but I am forwarding this thread to my back end team and they will surely look at this.

    Thank you!

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    JotForm Founder

    Answered by aytekin on April 10, 2014 at 05:11 AM

    We have patched up all servers yesterday.

    We will consider your suggestion about reissuing SSL certificates. Thank you.