Limit amount of notofication recipients?

  • Profile Image
    Jess
    Asked on April 09, 2014 at 03:11 AM

    Hi

    I use jotform in relation to a small social volunteer organisation. (We help isolated elderly getting started using computers) I use a form to help my volounteers make an online request with a following email message to the other volunteers. (they have ofcourse accepted this)

    http://www.jotformeu.com/itaeldre/efterlys

    I have testet the notification message a lot of times and it worked fine at first, but now after I have added a small list of email adresses (seperated with ";") nothing happens. At first I thougt that it must be because I cant use multiple emailadresses. Then I tried creating a nother email ( autorespond) with just one email adresse and that email is not recieved either.? I gave the email list a close look to see if I have written sometheing wrong in the adress line but I cant see that I have.

    By the way, I alse tried generate a secure form link and I have tried both, but the problem remain

    I hope you can you help me here?

    Cheers, Jess Kahr

  • Profile Image
    jonathan
    Answered on April 09, 2014 at 04:46 AM

    Hi Jess,

    Please refer to this guide also -Send-Notifications-to-Multiple-Recipients

    This was also mentioned in the guide (just to be sure you do not have same mistake)

    Simply enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

    Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com

    --

    There's a limit of 10 recipients per notification

    --

    Please make sure your setup is according to the guide and it should work properly.

    As for the SSL or secure form, please use this guide 

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

     

    Hope this help. Please inform us if you need further assistance.

    Thanks!