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    Limit amount of notofication recipients?

    Asked by Jess on April 09, 2014 at 03:11 AM


    I use jotform in relation to a small social volunteer organisation. (We help isolated elderly getting started using computers) I use a form to help my volounteers make an online request with a following email message to the other volunteers. (they have ofcourse accepted this)


    I have testet the notification message a lot of times and it worked fine at first, but now after I have added a small list of email adresses (seperated with ";") nothing happens. At first I thougt that it must be because I cant use multiple emailadresses. Then I tried creating a nother email ( autorespond) with just one email adresse and that email is not recieved either.? I gave the email list a close look to see if I have written sometheing wrong in the adress line but I cant see that I have.

    By the way, I alse tried generate a secure form link and I have tried both, but the problem remain

    I hope you can you help me here?

    Cheers, Jess Kahr

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    JotForm Support

    Answered by jonathan on April 09, 2014 at 04:46 AM

    Hi Jess,

    Please refer to this guide also -Send-Notifications-to-Multiple-Recipients

    This was also mentioned in the guide (just to be sure you do not have same mistake)

    Simply enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

    Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com


    There's a limit of 10 recipients per notification


    Please make sure your setup is according to the guide and it should work properly.

    As for the SSL or secure form, please use this guide 



    Hope this help. Please inform us if you need further assistance.