Will my forms and submissions be deleted if I downgrade to a free account?

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    Graeme Macdonald 
    Asked on April 09, 2014 at 05:56 AM

    I am told that if we use a premium account for say 2 months and then revert to free (because our needs are seasonal) we would lose the forms on the premium account and have to recreate them when we renewed that account? Is this correct - it does not seem to accord with what you say on your site.

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    Answered on April 09, 2014 at 09:00 AM


    On the contrary - that is hardly the case - 

    If you downgrade from a premium account to a free one, you:

    1. Will not lose your forms

    2. Will not lose your form submissions

    3. Will not lose your uploaded files

    I hope this clarifies things - please let us know.