Why does take so long for a Form to load

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    Asked on April 09, 2014 at 07:16 AM

    I am extremely happy with the forms, however they seem to take a long time to load. I would also like to know if it is possible to make the Background transparent.


    thank you

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    Answered on April 09, 2014 at 09:43 AM


    Thank you for contacting us.

    Yes I can see that the feedback form takes a second at least to load the whole form. This could be a CDN issue but i'm not sure as when I checked Jotform's Status all of the CDN servers are 100% up. In the mean time can you please try replacing http://form to http://www. in your embed code. 

    Here's a sample:

    <script type="text/javascript" src="http://www.jotformeu.com/jsform/40976905321356"></script>

    About your 2nd concern kindly create a seperate thread as we would like to keep each thread per one concern this is also to avoid confusion to all who reads this thread. Please post your other question here https://www.jotform.com/contact.