What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can't create new folder

    Asked by AGSD-UK on April 09, 2014 at 09:43 AM
  • Profile Image

    Answered by EliezerN on April 09, 2014 at 10:40 AM


    Could you please provide more details about the issue you are having? I tried creating a new folder from my account, however, it worked just fine:

    As you can see, both method to create a new folder worked. Probably that is a browser related issue, kindly try clearing your browser cache or use a different one.

    If the issue still persists, do not hesitate to contact us.