What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    shtml file is blank

    Asked by leewhitlow82 on April 09, 2014 at 12:22 PM

    We have jotform running on our own server with SSL enabled. When we generate a form on either the http or https version of our site, it will generate *.html file and the *.js file and they look fine but the *.shtml file is blank. So our http users are fine but our https users are not seeing their forms. Has anyone else run into this before or have any ideas on what to try.



  • Profile Image
    JotForm Support

    Answered by TitusN on April 09, 2014 at 01:37 PM


    For all Jotform Standalone Application support requests, please send an email to support@interlogy.com

    You will recieve the requisite support for your issue.