What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I align shrunk boxes? I would like them to appear side by side.

    Asked by RosemarieBriggs on April 09, 2014 at 02:19 PM

    Sometimes the first of two shrunk box appears on the right side leaving a space on the left side, with the second box appearing on the left side on the next line. 

    Page URL:
    http://www.jotform.com/?gclid=CKDAo5b6070CFaw-MgodcDkAcw

    side by side next
  • Profile Image
    JotForm Support

    Answered by TitusN on April 09, 2014 at 03:32 PM

    Hello,

    I looked over your three forms - could not figure out which one has shrunk boxes that need aligning.

    We need a little more information so that we can assist further.

    Kindly clarify on the following:

    1. Which form needs has the two boxes that need realignment?

    2. Which are the two boxes? A screenshot would be great - you can take one using  http://awesomescreenshot.com/ , which will allow you to illustrate what you want done.

    Then share the link to the screenshot with us, or just upload it to the forum for us to see using this guide.

    Looking forward to your response.

  • Profile Image

    Answered by RosemarieBriggs on April 16, 2014 at 12:20 PM
    Hi,

    I tried to share the awesome screenshot with you, but it crashed. But I was able to save it as a pic.

    The problem is in the box area. When I shrink the personal email field, it moves it up to the right, rather than the left so that the shrunk work email field shows on a separate line. This messes up the whole form. The shrink functionality works most of the time, but not all the time.

    Thanks for your help.

    Rosemarie Briggs

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 16, 2014 at 02:24 PM

    Hi, have you tried clicking on the gear icon?  You will see the option "Move to a new line":

    Also, "Merge to above line":

    You may follow this guide "Form Field Positioning". Once you move them, and if they are still change their possitions, please share the URL of the form where you are having that issue, if this is happening when embedding your form in your site, you may try embedding with the iFrame code