Hello, I am trying to see how I can push through the incomplete submiss

  • Coach Scrapp
    Asked on December 19, 2021 at 10:42 AM

    Hello,
    I am trying to see how I can push through the incomplete submissions. I use to be able to do it in the past. Most of these players paid in cash, so I'm trying to push them threw. Am I not allowed to do this anymore?
    Thanks,
    Nicole

  • Marina_V
    Replied on December 19, 2021 at 11:31 AM

    Hi,


    Thank you for contacting Jotform Support. We apologize for the inconvenience.

    Yes. You can still complete pending payments by going into the Jotform Tables.

    Click the Submissions button at the top toolbar.

    1639931112 61bf5ce8aff12  Screenshot 10


    Click the icon to open the tab menu and select the Incomplete Submissions option. Click the Pending Payments option.

    1639931144 61bf5d0838573  Screenshot 21



    Hover your mouse over the submission with the incomplete payment, and click the View details button.

    1639931237 61bf5d65e2cab  Screenshot 32


     Click the Complete button.

    1639931304 61bf5da8dd75d  Screenshot 43


    Related Guides:

    https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/

    Let us know if we can further assist. Thank you.