- coachoachAsked on July 27, 2011 at 12:31 PMPage URL:
- JotForm SupportNeilVicenteAnswered on July 27, 2011 at 01:13 PM
That's because you are using a free account. Free accounts are limited to only 100 submissions, max of 10 ssl and 10 payments. If you reach any of those numbers, your forms will be disabled and unavailable for use.
SSL certificates cost quite a significant amount of money, so I think providing only 10 ssl submits for free users is justified.
If you would like to receive more than 10 secure submissions per month, you may upgrade your account to Premium, which is alloted 1000 monthly ssl submits. Please click here to learn more about our pricing plans.
Feel free to contact us again if you have further questions. We advise, though, that you open a new thread for concerns that are unrelated to your original question.