What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I integrate with Paypal?

    Asked by jolandaarts1 on July 27, 2011 at 12:45 PM

    I want to add "online ordering" to my website.

    Initially I thought I would just use Paypal buttons to do this. However, the Paypal checkout page doesn't ask the questions I need to know from my customers. I am a florist, so I need to ask questions in additional to "billing address" such as "delivery date", "delivery address", "Card Message" etc.

    I thought I could use a Jotform to ask these questions....but with your Paypal payment buttons the problem is that my customers would either have to pick only one product, or check the checkbox next to a long list of items...is there a way to direct customers back to a gallery of photos before they go to the checkout page...?

    This is getting complicated. Basically, this is what I want to do:

    Customer sees a page full of flower photos and clicks on one. They then go to a page that has the individual piece on it. They click add to basket and the product goes to their shopping cart. When they are done shopping they go to the checkout page. On the checkout page, I want to be able to ask all those questions. Customer pays securely through Paypal. Done.

    This seems impossible...any help? I've spent waaaaay too many days on this already. Any help is much appreciated.

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    Answered by allanftd on July 27, 2011 at 01:46 PM

    Hi jolandaarts1,

    Thanks for posting your inquiry on our support forum. Based on how you described you want your form to operate, you are more inclined to need a full-featured shopping cart solution (with checkout features and all). While JotForm offers Paypal and Paypal Pro integration, it is still just a form. I'm afraid the advanced features you're looking for may not be accommodated by JotForm at this time.

    Our suggestion is for you to have a second look at our JotForm-Paypal integration. Here are a couple of tutorials and threads that will help you in making your payment form:


    You'll discover how easy it is to configure. If you find it still inadequate, you can search for a complete shopping cart platform that will best suit your needs.

    Thank you for giving JotForm a try! 


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    Answered by jolandaarts1 on July 27, 2011 at 08:01 PM

    Thank you so much for your response! I'm going to take a closer look and see what I come up with.

    I only recently found out about Jotform and I'm impressed with the user friendliness of the site, and excellent customer support!


  • Profile Image

    Answered by allanftd on July 27, 2011 at 09:14 PM

    You're welcome jolandaarts1, thank you also for your positive review about JotForm!

    Please do not hesitate to contact us again if you have any questions in the future.