What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blocking senders

    Asked by icypee on April 10, 2014 at 03:31 AM

    Is it possible to block a sender from submitting a form?

    sender block
  • Profile Image

    Answered by gori-mathew on April 10, 2014 at 04:12 AM

    Hi,

    Do you mean blocking a particular IP from submitting the form? Unfortunately, banning or blocking of IP address is not doable in the form builder. You cannot create condition logic for this since IP addresses are only checked/recorded after submission process.

    Instead you can by create a hide condition rule on a particular email address, just set it in that If the E-mail is entered then hide: Submit button.

    The easier way to do it is on your web server. You can blacklist IPs that goes to your website/domain where the form is embedded.

    Do let us know if this addresses the issue you were reffering to, looking forward to serving you further.

    Thanks!

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    Answered by icypee on April 11, 2014 at 03:19 AM

    Hi,

     

    I am refering to blocking specific senders from posting spam messages via Jotform and enclose a copy of what I mean:

    Name

    Jessica Graham
    e-mail address
    jessicagraham@nonprofitwsp.com
    Query or comment
    I volunteer some of my time to help nonprofits with their websites. I worked in IT for 23 years and was a professional webmaster too. I've helped eight organizations so far. Do you have any interest in getting a new website for free? I just helped an animal shelter and their site is really nice now. I helped a women's center before that. Sincerely, Jessica Graham

    This person (Jessica Graham) is based in the Philippines and wants your FTP details to turn your website into a bot. Obviously I do not want her to be able to post mails on my forms; how do I block her from doing this?

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    Answered by kimotomaina on April 11, 2014 at 05:31 AM

    Hi Icypee.

    You can limit the number of submittions,use captcha or unique submittions.This can be done by following this link http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

    I hope that works for you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 11, 2014 at 07:39 AM

    Unfortunately, it is not possible to block some senders. We have prevention against automated spam. But, this is obviously filled manually by a person.