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    I cant add a 'take picture' widget to my form

    Asked by carl68 on April 10, 2014 at 09:25 AM

    When I try to add the take photo widget to my forms it doesnt open up the wizard and instead just has a grey box that says"allow to use your camera using button above"

    Page URL:
    http://form.jotform.me/form/40993371856466

    Screenshot
    picture My Forms and
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    JotForm Support

    Answered by jonathan on April 10, 2014 at 11:10 AM

    Hi,

    One possible reason for this is when the widget script is being bloocked by the browser's pop-up blocker.

    Usually on the first time the widget is used on the form, it will request permission to allow the script to run. (a pop-up prompt).
    If this was permanently blocked on the i1st time, it will make subsequent pop-up to stop working.

    Please check the pop-blocker if it is just blocking the widget.

    Inform us of the result when you can.

    Thanks!