SSL over quota

  • Profile Image
    Jimmyle
    Asked on April 10, 2014 at 12:32 PM

    Curious what is causing my account to go over my quota of SSL submission.

     

    Can u look into this for me. 

     

    We are under our limit for the free submissions and also the size limit. 

    http://www.jotform.us/Jimmyle/xfci-tryouts

    Thanks!

     

  • Profile Image
    Welvin
    Answered on April 10, 2014 at 01:51 PM

    Hi,

    May we know if the form is embedded to a page? There should be no issue with SSL quota as your form uses the non-HTTPS link. 

    I reset your SSL limit and reactivated your account. Note that we can only do this once so make sure to check your form links and avoid using SSL form. Otherwise, I would advise upgrading your account to our paid plans to increase the limit.

    Thanks