Internet Explorer 11 - Form collapse sections are not working as they should

  • Profile Image
    creativeservicesCRF
    Asked on April 10, 2014 at 01:11 PM

    Hi,

    Here is the link to the form:

    http://www.thisiscreativeservices.co.uk/websites/CreativeRequest/

    If you use IE11 the Form Collapse doesnt work?

    but when you use this link:
    https://secure.jotform.co/form/32605425916858
    It works

     

    Please advice...

     

     

    Kind regards

    Wing

  • Profile Image
    TitusN
    Answered on April 10, 2014 at 02:04 PM

    Hello Wing,

    I tested your form with IE11, could not see the problem.The form collapses work without issue.

    Have you changed anything on your website right after the request?

    I notice you have embedded your form using the secure embed script.

    What if you unchecked the secure uption and re-embeded your form  - same problem?

    Let us know.

  • Profile Image
    creativeservicesCRF
    Answered on April 11, 2014 at 03:51 AM

    Hi TitusN,

    Straight after my request - I have corrected the problem.

    There is an issue if you use iFrame...on IE11 the Form Collapse doesn't work

    Anyway thank you for getting back to us...much appreciated

     

    Kind regards

     

    Wing