Application status for Corona Responder Program.

Hello,

Our state health department let us know there was a possibility of using Jot Form for COVID case investigations and contact tracing. Is there still an option for Public Health departments to access HIPAA compliant forms at no cost?

If so, can you help me with getting started?

Thank you!

Lauren Bolton

Hello,

Would you like to sign up for Coronavirus Responder Program? If so, please visit the link below and send us an application. We will reach out to you with more information after your application has been reviewed.

Coronavirus Responder Program

Let us know if you require further assistance.

Good Afternoon!

Yes I am referring to that program, but I filled out a form 2 or 3 weeks ago, and haven't received a response. I'll send another one in.

Thank you!

Hi,

I have contacted our Corona Responder team regarding the status of your application.
As soon as we hear back from them, we will inform you on this ticket.

Hi Lauren,

Unfortunately it seems that our team has not received your application, and we sincerely apologize for the inconvenience caused to you.

May I ask you to fill out this application form one more time, and our team will review it asap as soon as we receive it:
https://www.jotform.com/corona-responder-program/apply/#form

Thank you!

Hi Laura,

I went to submit another application and I got this message:

We would like to use the platform to help with case investigations, contact tracing, and scheduling rapid test and vaccine appointments.

Thank you!

Lauren

I will reach out to our Corona Responder team regarding your issue in re-submitting of your application.

Once updates are available, we will notify you here.

Thank You

Hello,

We are experiencing a surge, and would like to start using this form right away. We are currently in the process of getting approval to get a paid account for the HIPAA compliance piece. How do we do this? And is it possible to expedite the process?

Hello,

We apologize for the inconvenience.

If I understand you correctly you wish to upgrade to a paid plan and enable HIPAA compliance on your account instead of waiting for the corona responder program? If yes, you can upgrade your account to the Silver or Gold plan as this feature is only available to those plans. The upgrading of your account should take effect right away. As for enabling the HIPAA on your account is this not an instant process as all your forms and their data are moved to the HIPAA compliant servers and then it is encrypted. As soon as the process is completed you'll receive an email.

You can follow this guide that can help you upgrade your account and enable HIPAA compliance.

How to Upgrade My Account

How to Upgrade to HIPAA Compliance?

I hope this helps.

Let us know if you have any questions.

Yes, if I can confirm the wait for the corona responder program will exceed the end of the week. Thank you.

Lauren

@ADLCPublicHealth

Thank you for following up, Lauren.

I apologize for the inconvenience. I have reached out to the Corona Responder team again, asking if they have an update.

Unfortunately, I cannot provide an ETA for when the application process can move forward. We will reach out here as soon as we have any news.

We appreciate your patience.

@ADLCPublicHealth

We appreciate your patience and apologize for the extended wait.

I have been able to verify that you are approved, and all should be in order.

Please, let us know if we can be of further assistance!