Why I can't see my form on site any more?

  • Profile Image
    ilyamalov
    Asked on April 11, 2014 at 04:21 AM

    I input the form to web-page a month ago and now the page is empty and the code doesn't work. What can be the reason? Thank you a lot for your answer in advance!

     

    My e-mail adress is yupirogova@ancs.ru

    Account on Jotform.com ilyamalov

    Best Regards,

    Yulia Pirogova

  • Profile Image
    gori-mathew
    Answered on April 11, 2014 at 06:55 AM

    Hi,

    Apologies for the inconvenience caused, the reason as to why your forms have been disabled is that you account is currently suspended of overlimit. You have already exceeded the upload space that is allocated to the free plan which is 100 MBs as shown in the screenshot below:

    You need to delete your uploads in the account to free up the upload space or upgrade to a paid plan with a higher upload space. Please follow the link provided below to upgrade to the Premium plan with an upload space of 10 GB:

    https://www.jotform.com/upgrade?username=ilyamalov&account_type=PREMIUM&period=monthly

    Do let us know if you need further assistance.

    Regards!