What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why I can't see my form on site any more?

    Asked by ilyamalov on April 11, 2014 at 04:21 AM

    I input the form to web-page a month ago and now the page is empty and the code doesn't work. What can be the reason? Thank you a lot for your answer in advance!


    My e-mail adress is yupirogova@ancs.ru

    Account on Jotform.com ilyamalov

    Best Regards,

    Yulia Pirogova

    Page URL:

  • Profile Image

    Answered by gori-mathew on April 11, 2014 at 06:55 AM


    Apologies for the inconvenience caused, the reason as to why your forms have been disabled is that you account is currently suspended of overlimit. You have already exceeded the upload space that is allocated to the free plan which is 100 MBs as shown in the screenshot below:

    You need to delete your uploads in the account to free up the upload space or upgrade to a paid plan with a higher upload space. Please follow the link provided below to upgrade to the Premium plan with an upload space of 10 GB:


    Do let us know if you need further assistance.