What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    was my account compromised?

    Asked by Garbla1975 on April 11, 2014 at 07:44 AM

    No, my account was not compromised.  I am currently changing the account from my name to my customer's name.  I am a web designer/ developer and I tried jotform on myown first before demonstrating it to my customer. 

    The new e-mail address should be sjkcleaning@gmail.com and the previous address was gary.blanchard@gmail.com

    thanks for your concern,

     

    Gary Blanchard

     

    my account JotForm name thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 11, 2014 at 08:58 AM

    Hello Gary,

    Upon checking your account "Garbla1975", I did not find any issue with that. You have successfully changed the account email address to "sjkcleaning@gmail.com".

    Do you also want to change your account username? Do get back to us and we will do the needful.

    Thank you!