Please cancel my premium account

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    Asked on July 27, 2011 at 07:41 PM

    Dear Jotform,


    I am currently not using this account. Please cancel my premium account.

    If I need it in the future, I will re-join.


    Ramhari Subedi

  • Profile Image
    Answered on July 27, 2011 at 07:56 PM

    Hi ramhani,

    Since you are subscribed through PayPal, here is how you can cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Thanks for choosing JotForm.