What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please cancel my premium account

    Asked by rsubedi on July 27, 2011 at 07:41 PM

    Dear Jotform,

     

    I am currently not using this account. Please cancel my premium account.

    If I need it in the future, I will re-join.

     

    Ramhari Subedi

  • Profile Image

    Answered by allanftd on July 27, 2011 at 07:56 PM

    Hi ramhani,

    Since you are subscribed through PayPal, here is how you can cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Thanks for choosing JotForm.

    JOTFORM SUPPORT