What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    we upgraded our account yesterday -- but the link is dead today. help!

    Asked by lched on April 11, 2014 at 10:26 AM

    > Dear GladysMckie,

    > You have currently reached the limits of your account. Your forms are disabled now.
    Paid by credit card yesterday to upgrade this. Please reactivate ASAP!
    > Upgrade<http://www.jotform.com/upgrade?username=GladysMckie> your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    > Thanks for using JotForm,

    > JotForm Team

    Page URL:

  • Profile Image

    Answered by jedcadorna on April 11, 2014 at 10:55 AM

    We apologize for any inconvenience this has caused you. I have corrected this on our end your account GladysMckie is now set to Premium. If you need further help feel free to contact us back.