Submit button not showing up

  • limmudatl
    Asked on April 11, 2014 at 2:21 PM

    Hello, the submit button on my form is not showing up and unsure why, I have done the form collapse both open and closed, but either way it does not show. Have I set something up incorrectly? Thank you

  • jonathan
    Replied on April 11, 2014 at 3:36 PM

    Hi,

    I checked your form http://form.jotformpro.com/form/40994307092963 and noted the problematic collapse field at the end

    Submit button not showing up Image 1 Screenshot 20

     

    Remove this and it should be fine.

    Hope this help. Inform us if you need further assistance.

    Thanks!

  • azhar000
    Replied on April 11, 2014 at 5:18 PM

    Hi,

    I find that your submit button is disable while inspecting your site. Please see the screenshot below:

    Submit button not showing up Image 1 Screenshot 30

    This disableness might have occured due to conflict with Form Collapse feature. 

    You should remove this disabled attribute in order to see the submit button. Here you can see an inspection where submit button is ok.

    Submit button not showing up Image 2 Screenshot 41

     

    Hope you got the point.

    Thanks

  • limmudatl
    Replied on April 14, 2014 at 11:40 AM
    Hello,
    I do not have the ability to edit the submit button html myself, unless
    there is somewhere I can access the form html that I'm not seeing?
    ...
  • Elton Support Team Lead
    Replied on April 14, 2014 at 12:53 PM

    @limmudatl 

    Actually, you don't need to do that in the form source code. Just like what my colleague Jonathan has previously stated, just open your form in the form builder and delete the form collapse right before the submit button. This should resolved the problem.

    There is actually no use of this form collapse specifically.

    Submit button not showing up Image 1 Screenshot 20

    Thanks!

  • limmudatl
    Replied on April 14, 2014 at 1:10 PM
    Hello,
    That doesn't work though, as the question "how many sessions are you
    submitting" has options 1, 2, and 3, which is why the form collapse is
    there. If you choose 1 session it only shows sessions submission 1, for 2
    sessions it shoes session submissions 1 and 2, etc. So now without the end
    form collaspe the submit button only shows up if you are submitting 3
    sessions, but not if you are submitting 1 or 2 sessions.
    ...
  • jedcadorna
    Replied on April 14, 2014 at 2:24 PM

    Add 2 submit button below "Do you have any special instructions for set-up?" for session 1 and session 2.

    Submit button not showing up Image 1 Screenshot 30

    Then add this conditional rule.

    Submit button not showing up Image 2 Screenshot 41

    That should display the submit button according to the number of session selected by the user.