Why is my form preview transparent?

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    Asked on April 11, 2014 at 03:53 PM

    When I preview my form, it appears quite transparent and grabbing the title bar to move the window is very unpredictable. 

    When I actually view the form from it's URL, it appears and works just fine. 

    Strangely, the form preview worked great yesterday. I don't think I changed anything that would cause this issue during preview.

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    Answered on April 11, 2014 at 05:19 PM

    I would recommend you to make a full reset of the browser or clear cache. We also recommed Chrome as the first choice to open the builder.

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    Answered on April 15, 2014 at 01:32 PM

    I was using Chrome from the get-go, but I cleared the cache and tried again. I also tried IE (which I had never accessed Jotform from) and the same problem showed there.

    I cloned the form, got the same issue. Guess I'll just have to rebuild from scratch and see what happens. I had another form (has since been deleted) that previewed just fine.

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    Answered on April 15, 2014 at 02:23 PM

    This seems to be caused by 'no repeat' value in your form Background settings. The 'no-repeat' option is used with images, so I think that you can remove it from the form.

    Thank you.