My form is gone; can I get it back if I upgrade?

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    Asked on April 11, 2014 at 07:11 PM

    I signed into my account and my form is now gone and the link to it says that it reached its maximum number of submissions.  If I upgrade, do I get the form back and can others complete it using the same link?  Also, when I upgrade, it's per month; can I cancel any time?

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    Answered on April 11, 2014 at 07:59 PM

    From my understanding, you are referring to form: It appears that is has indeed exceeded the monthly submission quota. In which case upgrading your account should enable your form back up.

    Please review the subscription options here:

    Do let us know if you need further assistance. Thank you.