What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is gone; can I get it back if I upgrade?

    Asked by igiveahoot on April 11, 2014 at 07:11 PM

    I signed into my account and my form is now gone and the link to it says that it reached its maximum number of submissions.  If I upgrade, do I get the form back and can others complete it using the same link?  Also, when I upgrade, it's per month; can I cancel any time?

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    Answered by Cesar on April 11, 2014 at 07:59 PM

    From my understanding, you are referring to form: http://www.jotform.us/form/40928178530155. It appears that is has indeed exceeded the monthly submission quota. In which case upgrading your account should enable your form back up.

    Please review the subscription options here: http://www.jotform.com/pricing

    Do let us know if you need further assistance. Thank you.