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My form is gone; can I get it back if I upgrade?Asked by igiveahoot on April 11, 2014 at 07:11 PM
I signed into my account and my form is now gone and the link to it says that it reached its maximum number of submissions. If I upgrade, do I get the form back and can others complete it using the same link? Also, when I upgrade, it's per month; can I cancel any time?
From my understanding, you are referring to form: http://www.jotform.us/form/40928178530155. It appears that is has indeed exceeded the monthly submission quota. In which case upgrading your account should enable your form back up.
Please review the subscription options here: http://www.jotform.com/pricing
Do let us know if you need further assistance. Thank you.