What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Monthly Subscription

    Asked by dmcgeeslo on April 11, 2014 at 07:22 PM

    We aren't using the site at the moment...I'd like to cancel JotForm's fee at the present.  Please let me know how to accomplish this...it is not apparent on the site.

    JotForm site
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    Answered by Cesar on April 11, 2014 at 08:48 PM

    I have verified that your service has been canceled. Your account will be downgraded on 05-10-2014, which is the end of your current pay cycle, and you will no longer be charge on the next cycle.

    Do let us know if you need further assistance. Thank you.