What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did my account get deleted?

    Asked by Randy Matthews  on April 12, 2014 at 10:50 AM

    I was using Jotforms on my website and for some reason it got deleted. So I tried to sign into my account and it is also deleted. Is there a reason?

    my account and
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    JotForm Support

    Answered by Welvin on April 12, 2014 at 12:55 PM

    Hi Randy,

    Checking your email address, your username on our record is: RandyMatthews. If your forgot the password, you can reset it using your current email address.

    Click LOGIN > Click FORGOT PASSWORD > Provide your Email Address > Click "Send Reset Instructions button

    Thanks