My jotform submissions aren't coming to my email account?

  • Henna85
    Asked on April 12, 2014 at 11:39 AM

    My jotform submissions aren't coming to my email account?

    Page URL: https://www.facebook.com/HennaQaisarDesigns/app_190322544333196
  • Welvin Support Team Lead
    Replied on April 12, 2014 at 1:15 PM

    Hi,

    I made a small fix to your form. You left the Sender Email and Name empty. Without these settings, you'll surely don't receive any email from your form.

    My jotform submissions arent coming to my email account? Image 1 Screenshot 20

     

    Also check your Spam folder. Then make sure to add noreply@jotform.com to your safe sender list or contact list.

    Thanks