What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My jotform submissions aren't coming to my email account?

    Asked by Henna85 on April 12, 2014 at 11:39 AM

    My jotform submissions aren't coming to my email account?

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    JotForm Support

    Answered by Welvin on April 12, 2014 at 01:15 PM


    I made a small fix to your form. You left the Sender Email and Name empty. Without these settings, you'll surely don't receive any email from your form.


    Also check your Spam folder. Then make sure to add noreply@jotform.com to your safe sender list or contact list.